Refund policy

Our policy is 30 days from the date your order is received. If 30 days have gone by since your purchase, contact us at help@weldental.com or call us at 206-596-8881. We want you to be completely satisfied.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
Please contact us at help@weldental.com or call us at 206-596-8881.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@weldental.com or call us at 206-596-8881.

To return your product, you should mail your product to WELDENTAL, 48725 Full Moon Way, La Quinta, CA 92253

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping your order will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. Most replacements arrive within 1 to 5 business days.

If you are shipping an item over $75, you should consider using a trackable shipping service and purchasing shipping insurance.